Personalized Memorial Stone is a decorative stone that can be placed next by your TreeUrn plant/tree as a memorial to your pet, to mark the final resting place of your friend. A pet memorial stone is a way to honor your pet after they have passed way. For many pet parents, our pets are just as important to us as the people in our lives. For this reason we want to honor them in the same way we honor people, keep you and your pet together in spirit forever.

About this item:
  • Measurement: Size 11 x 7.5 x 0.6 inches and Weight 2.0 pounds.
  • Material: Made of poly resin, sun-resistant and waterproof, hard to be damaged. Suitable for indoors and outdoors.
  • Customized, including pet's name and born passed dates, both optional. Laser engraved and then hand paint it with water-resistant paint, will last forever.

NOTE: please double-check for spelling and date after typing, and place your order. After placing the order, ensure that the courier will arrive between 15 to 30 days.

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    All products ordered from The TreeUrn Inc. may be returned within 30 days of receipt, provided they are returned in their entirety, unworn and in the same condition as received.

    All shipping costs will be the responsibility of the buyer and will be deducted before a refund is processed. TreeUrn customize products cannot be returned.

     If the time frame allotted has gone by since your purchase, unfortunately we can

    offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

     Refunds will be processed within 72 hours of receipt of the returned and inspected item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

     Late or Missing Refunds - If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at

    contact@thetreeurn.com

    Shipping to return your product, you should mail your product to: 904-4657 Hazel St Burnaby BC, V5H4R2, Canada.

     *You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of

    shipping will be deducted from your refund.

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