FAQ
Yes, our urns are biodegradable, as they are made of coconut fibres so that they can be reintegrated into the environment in a short time. This makes our urns 100% biodegradable. By purchasing our TreeUrn, you are helping to counteract the effects of global warming and promoting a better planet.
No. Our urns are made of materials that do not expire, so you can keep your TreeUrn as long as you want. If you plan to buy it before using it, contact us to replace your seed and, thus, have proper growth.
We recommend planting it in the TreeUrn incubator first, and, once it germinates, you can place it where you feel is best to start the new life. This decision also depends on the climate and environment where you live.
The TreeUrn Incubator is a coconut fiber structure perfectly designed to promote the correct growth of this new life, providing successful development with minimal care.
No. TreeUrn capsules are designed to store all the ashes of your loved one, from small to large pets up to 130lb (60kg).
Yes. We have a personalized service. You can use the contact section of this page or reach out to us on our social media pages.
Yes, if you wish, you can also place a baby tree of the species you want.
On our website! Once you get to the shopping cart, you will be asked to include your postal code; here, you will find all your shipping options.
Not at all! The process of placing the TreeUrn is super easy and simple that even the smallest members of your family can participate, especially if those little members of your family had a great attachment to your beloved pet. We know that losing a loved one can be especially traumatic for children. TreeUrn helps children take a new approach from grief and loss and witness the creation of life after life. Step by step
Yes, the TreeUrn is designed to be planted indoors as well as outdoors. In this case, planting it indoors in a decorative container/pot is recommended. It can also be placed on a patio, terrace, or inside the apartment. This allows you to take your TreeUrn plant with you when you move to a new location. This way, you can always relocate the plant/tree from indoor to outdoor.
Yes, the TreeUrn kit is a beautiful and meaningful gift. It can be shipped anywhere in Canada and the USA.
Return Policy: All products ordered from The TreeUrn Inc. may be returned within 30 days of receipt, provided they are returned in their entirety, unworn, and in the same condition as received. All shipping costs will be the responsibility of the buyer and will be deducted before a refund is processed. Refunds will be processed within 72 hours of receipt of the returned and inspected item.